Live for the moment. Parent for the future.
By using Bloom, you agree to these terms. Please read them — they're written in plain language, not legalese, because you deserve to know what you're agreeing to.
Bloom Autism Support is a product built and operated by Bloom Autism Support LLC. You can reach us at BloomAutismSupport@gmail.com.
Bloom is a parenting support and information tool built for caregivers of autistic individuals. It is not a medical provider, therapist, clinical service, or licensed professional. Nothing in Bloom constitutes medical, clinical, therapeutic, or legal advice.
Built by autism parents. 10 years in special education and ABA. Not a clinic. That experience informs everything in the app — but it does not make Bloom a substitute for professional care. Always consult your child's doctor, therapist, or licensed professional for medical and clinical decisions.
⚠️ If you or your child is in crisis, contact emergency services or a licensed professional immediately. Do not rely on Bloom in an emergency. What Bloom does in a crisis.
Any physical safety or intervention information in Bloom is for educational purposes only. Always seek certified training in your area before attempting any physical intervention with another person. Use of any technique described in Bloom is entirely at your own risk. Bloom Autism Support LLC is not liable for any injury resulting from the use of information provided in the app.
Bloom requires an email address to create an account. You are responsible for keeping your email address current and for maintaining the security of your account. You may not share your account with others or use Bloom in any way that violates these terms.
You must be 18 years of age or older to use Bloom. Bloom is designed for adult caregivers, not for children.
Bloom offers the following paid subscription plans:
All plans include a free message allowance before a subscription is required — see "Free messages" below.
Where you subscribe decides who takes the payment, and that changes how you cancel:
🔄 Auto-renewal: paid subscriptions renew automatically unless you cancel. Monthly plans renew monthly, annual plans renew yearly, and you are charged within 24 hours of the end of the current period. You will be charged the same rate at renewal unless pricing has changed, in which case you will be notified in advance.
You can cancel at any time, and you keep full access until the end of the period you have already paid for. We do not pro-rate partial billing periods.
If you subscribed in the iPhone app, cancel in your Apple ID subscription settings. If you subscribed in the Android app, cancel in your Google Play subscriptions. We cannot cancel an Apple or Google subscription for you — only you can, from your own account settings. Cancelling there stops the next renewal.
If you subscribed on the web, cancel in Bloom: Settings → Manage subscription opens Stripe's secure billing page, where you can cancel in a few taps. You can also email us at BloomAutismSupport@gmail.com and we will cancel it for you.
Refunds for purchases made in the iPhone or Android app are handled by Apple or Google under their own policies. We cannot issue them, but we will help you make the request.
For web subscriptions we offer refunds on a case-by-case basis. If you believe you were charged in error or have a legitimate concern, contact us at BloomAutismSupport@gmail.com within 7 days of the charge and we will review it. We are a small operation and we treat every refund request fairly.
Bloom includes a free AI message allowance: 10 messages on your first day of use, then 3 messages per day. The daily allowance resets automatically each day and there is no monthly limit. Unused messages do not carry over to the next day. Days are counted in your device's local time zone.
You agree to use Bloom only for its intended purpose — supporting yourself as a caregiver of an autistic individual. You agree not to:
Bloom's chat responses are generated by artificial intelligence (Anthropic's Claude). AI responses are informational only and may not always be accurate, complete, or appropriate for your specific situation. Always use your own judgment and consult a licensed professional when making decisions about your child's care, health, education, or safety.
We review and improve Bloom's AI guidance regularly, but we cannot guarantee the accuracy of every response.
You can delete your account and everything in it from Settings, at any time, without asking us. The delete is immediate and permanent — your record, your child's information, your uploaded files and photos are removed, not archived. There is no undo and we cannot recover it afterwards. Deleting your account does not by itself cancel a subscription billed by Apple or Google; cancel that in your store settings as described above.
We may suspend or close an account that breaks these terms, or that we are required to close by law. If we do, we will tell you at the email address on the account.
You must be 18 or older and the parent or legal guardian of the child whose information you enter, or otherwise authorised to act for them. You are responsible for what you choose to record and for who you share it with — the Child Card and your child's Bloom mailbox address are designed to be shared by you, and where they go afterwards is outside our control. How we handle this information is set out in our Privacy Policy.
These terms are between you and Bloom Autism Support LLC, not with Apple. Apple is not responsible for Bloom or its content, and has no obligation to provide support for it. Apple is a third-party beneficiary of these terms and may enforce them against you.
All content in Bloom — including the knowledge base, generators, copy, design, and AI prompts — is owned by Bloom Autism Support LLC. You may not copy, reproduce, or distribute Bloom's content without written permission.
Content you create in Bloom — your journal entries, wins, behavior logs, and chat conversations — belongs to you.
To the fullest extent permitted by law, Bloom Autism Support LLC is not liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of Bloom, including but not limited to: reliance on AI-generated responses, loss of data, or outcomes related to strategies or information provided in the app.
Bloom is provided "as is." We make no warranty that Bloom will be uninterrupted, error-free, or suitable for any particular purpose.
We may update these terms from time to time. If we make significant changes, we will update the "Last updated" date at the top of this page. Continued use of Bloom after changes constitutes acceptance of the updated terms.
These terms are governed by the laws of the State of New Jersey, United States, without regard to its conflict of law provisions. Bloom is available to users throughout the United States and internationally.
If you have any questions about these terms, contact us at BloomAutismSupport@gmail.com.
By tapping "I Understand & Agree" in Bloom, you acknowledge that you have read and agree to these Terms of Service and our Privacy Policy.
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